CASE STUDY
Enmax
Home > Work > Case Studies > Community Futures
PROJECT SERVICES: CONSULTING, DIGITIZATION OF TECHNICAL TRAINING
​
PRODUCT: DIGITAL TECHNICAL TRAINING PROGRAM
​
TOOLS: VIDEO JOB AIDS & ONLINE VIDEO CATALOGUE, TECHNICAL ELEARNING PROGRAM
​
OVERVIEW
Peoplecore was hired to created the first-ever online technical and Just-in-Time (JIT) training for Enmax Power Line Technicians. Originally taught in-person through technical manuals, PeopleCore migrated this technical material into highly interactive eLearning modules and on-demand videos.
​
Online courses will be used for new employees prior to them demonstrating knowledge in person and also as refreshers for employees utilizing less-common equipment.
​
JIT videos are housed on employee tablets and accessed in the field for quick, detailed step-by-step procedures accessed in the moment to confirm procedures and ensure safety.
THE CHALLENGE
Migrate technical manuals into an online learning format. Create accessible, easy to use, and clear instructional videos to aid in on-demand learning.
THE APPROACH
Work with internal subject matter experts to create/validate technical processes and procedures. Create clear and accurate digital training materials what will be accessible on-demand for employees in the field.
​
Create online learning modules that will reduce in-person training and provide company with learning metrics for compliance, safety, and ROI purposes.
THE RESULTS
2D/3D technical drawings and animation embedded into elearning modules and on-demand video job aids showcasing equipment features, technical procedures and processes and important safety elements.
​
Team members can now train or retrain remotely and have access on-demand while in the field.
